Watson is passionate about property management. Whether it be a complex city centre development with site staff and leisure facilities, a listed building, a modern housing estate or a straightforward area of public open space; our service is always delivered in the same manner - with customer focus, effective communication, fastidious attention to detail, and with true value for money constantly in mind.
Watson work alongside a wide range of clients that include local and national developers, a range of investor freeholders, and Resident Management Companies (RMC's) or Right To Manage Companies (RTM Co's). Geographically, developments under our care are located from the south coast in Brighton to Newcastle-Upon-Tyne in the north. We understand the differing needs of our diverse client base and accordingly our team of experts offer a truly flexible service that is tailored to individual property management requirements with care and attention, whilst making sure detailed communication occurs every single step of the way.
Each and every client receives a bespoke service – by agreeing our working principles and objectives at the outset, we excel at creating happy and fruitful long-term relationships, and indeed, many have been with us for decades. We offer complete compliance with statutory regulation, legislation and industry best practice, and we act in accordance with leases and other legal documentation, utilising our extensive experience to ensure that each asset is managed as it was intended.
Our clients enjoy a tremendous sense of confidence in our ability to deliver. Administration and accounting functions are handled from our head office in Leeds, however experience tells us that property developers, freeholders and apartment owners alike prefer a localised service – hence our ongoing commitment to employ highly qualified maintenance surveyors in the North West, North East, Midlands and South East as well as Yorkshire.
Our locally based surveyors carry out regular pro-active property inspections and provide detailed periodic reports to keep you fully informed of maintenance and repairs, regular services and other relevant matters. Meantime, our innovative ‘My Watson’ interface provides an open platform for leaseholders and clients requiring information or assistance 24/7.
By investing heavily in our systems and processes, our services demonstrate tangible efficiency and absolute clarity in communication. We believe our award winning services are second to none and we take huge pride in the degree of repeat custom and referrals observed across the business. Technological improvements and innovations such as those in our unique ‘My Watson’ customer/client interface have served to dramatically improve the accessibility of information, whilst functions including budget preparation, accounting, expenditure control and works order tracking also bear the hallmarks of our continuous pursuit of excellence.
Accredited by both RICS and ARMA, we have the passion, dedication and determination to get the job done properly and with Watson's prompt and highly effective service, you can rest in the knowledge that value-for-money comes as standard.