We constantly strive to be the best at what we do and as part of Watson’s commitment to deliver an industry leading service, we regularly obtain customer feedback in order to measure our success through our customers’ eyes.
We are pleased to publish this information, as it not only transparently demonstrates our commitment to develop and innovate in a manner that best suits our clients, but also provides an objective review of our performance for all to see.
The results of our 2015 survey showed a high degree of client satisfaction at 94%, with over half of all respondents rating our service with top scores:
Watson will always continue to evolve, grow and innovate; however great customer service has been at the core of everything we do for two centuries - and our customers agree that is not about to change.
Choose an agent that puts the customer first -