Watson deliver an exceptional standard of service consistently across our diverse and extensive portfolio, and we have been independently recognised for doing so in the form of prominent national awards. Through delivering these high standards, Watson have organically become members of a number of professional organisations in order to further enhance our expertise and service delivery. These awards and memberships offer a reassuring stamp of approval that affirm Watsons’ exceptional professionalism and excellence throughout every area of property management, but most importantly the priority we place on putting our customers first.
The Association of Residential Managing Agents recognises only the very best in the UK with their ARMA-Q award and Watson are delighted to have been selected as industry leaders and one of only three companies ever to have been bestowed this most sought-after of accolades.
The Sunday Times & Times property awards recognise the very best companies across a diverse range of the property industry. Award winners are selected following a rigorous and thorough judging process by a panel of 20 industry experts who assess the entries before conducting an extensive review including over 150 hours of telephone interviews and independent mystery shopping exercises.
Winners in the national category of 'employer of the year' at the most recent awards, having been previously recognised in the category of 'customer service' the year before. These independently judged awards include a public vote that has demonstrated exceptional customer and employee satisfaction.
The negotiator awards identify some of the top agencies across the property sector, but with a focus on estate agency and residential lettings. Watson were delighted to be chosen as one of select few 'best in field' finalists alongside well respected estate & letting agents in the category of 'property management company of the year' 2015.
Watson are longstanding corporate members of the Royal Institute of Chartered Surveyors and also have a number of individual qualified members which extend to fellowship grade. We therefore offer all of the reassurances and backup that goes hand-in-hand with partnership with the world’s leading property-focussed professional body and the standards set therein., including RICS' world renowned client money protection scheme.
The Association of Residential Managing Agents (ARMA) is the UK’s leading professional organisation specialising exclusively in the management of residential leasehold property.Stringent member regulation named ARMA-Q was introduced in 2015 and Watson were proud to be one of the first agents in the UK to meet the required standards for membership.
The Royal Society for the Prevention of Accidents produce the guideline standards for numerous estate maintenance procedures and as corporate members, Watson has unlimited access to RoSPA’s expertise.
As the first managing agent in the UK to be employee owned, akin to firms such as John Lewis, Watson are an integral part of the Employee Ownership Association, whose members consistently outperform their competitors and show a high-degree of customer focus.
The Institute of Residential Property Management provide the UK’s leading qualification for property managers.Watson were one of the first agents to be able to display the IRPM logo due to the high proportion of the team that hold qualifications. A member of Watson’s Directorate now assists their operational committee.
The most prominent UK body representing the managers of Social Housing. Members of the Watson team are qualified and accredited through CIH and the company offers considerable experience managing social housing elements of mixed use developments.
The Association of Accounting Technicians is professional body providing training, advice and qualifications to accounts based staff.The majority of our Accounts team are qualified or are working towards AAT qualifications.
|The Institute of Chartered Secretaries & Administrators are the leading UK professional body in their field and members of our legal and Company Secretarial department hold qualifications and membership as part of their dedicated roles.|